Accounts Receivable Specialist

Job Summary

The  Accounts Receivable Specialist  is responsible for managing accounts receivable processes, ensuring the accurate and timely collection of payments, and maintaining strong client relationships. This role requires an understanding of the unique financial and regulatory aspects of the cannabis industry, along with strong bookkeeping and customer service skills.

Key Responsibilities

Invoice Management

• Generate and distribute invoices to customers and dispensaries in accordance with company policies and cannabis industry regulations

• Ensure invoices accurately reflect product sales, discounts, and applicable taxes

Payment Processing

• Process and record incoming payments (cash, credit, and electronic transfers)

• Reconcile payments against invoices and resolve discrepancies

Collections

• Monitor and follow up on overdue accounts

• Manage the accounting email inbox

• Communicate with clients and dispensaries regarding outstanding balances and payment arrangements

• Collaborate with the sales team to apply approved credits to customer accounts

Account Reconciliation

• Perform regular account reconciliations to ensure accuracy

• Identify and resolve discrepancies in a timely manner

• Prepare and review aging reports and financial data

Reporting

• Generate and analyze accounts receivable reports

• Provide weekly status updates to leadership

• Offer insights and recommendations to address AR challenges

Customer Service

• Respond to customer inquiries related to billing, payments, and account status

• Maintain strong relationships with clients and dispensary partners

Collaboration

• Partner with finance and sales teams to support overall financial operations

• Coordinate with internal teams to resolve issues impacting accounts receivable

Qualifications

Education

• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred

Experience

• Proven experience in accounts receivable or a similar role

• Cannabis industry experience preferred

Skills

• Strong understanding of accounting principles and practices

• Knowledge of cannabis industry regulations is a plus

• Proficiency in Google Workspace and Microsoft Office (Excel, Word)

• Experience with  LeafLink  and  QuickBooks  preferred

• Excellent organizational and time-management skills

• Strong analytical and problem-solving abilities

• Effective communication and customer service skills

• High attention to detail and accuracy

Working Conditions

• 30+ hours per week, onsite

• Office environment within a manufacturing facility